Our mission is to empower the experience economy—tourism, attractions, and cultural institutions—through actionable insights and data-driven strategies. We are committed to helping our clients create unforgettable experiences, optimize operations, and drive growth by uncovering the trends and preferences that matter most to their audiences. With a passion for elevating the value of shared experiences, we provide the tools and knowledge needed to thrive in an ever-evolving marketplace.
By engaging with your existing base, we execute research studies to answer your critical questions and provide you with strategic recommendations to realize your goals.
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By engaging with both your existing and potential customers, we execute research studies to answer your critical marketing questions and provide you with strategic recommendations to realize your goals.
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Our research products are designed to deliver year-round reporting. They ensure that your marketing dollars are working for you, your operations are finely tuned, strategic opportunities are realized, and attendance goals are exceeded.
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Designed to best meet our client's needs, our consulting services span both short and long term engagements, including post-research strategic implementation to long term executive level staff assignments. We offer fractional to full time CMO, CDO, and CEO positions.
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How a few key data points applied
effectively can change everything.
New Yorkers were not visiting the 9/11 Memorial & Museum.
An exhibition of biblical artifacts in Times Square was not hitting forecasted sales goals.
A New York City tour bus company was not hitting its sales goals.
As museums prepare to reopen there are a handful of policies they need to enact and clearly communicate in order to calm visitor anxieties, provide a safe environment, and ultimately regain visitation.
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The coronavirus will, of course, change immediate travel plans but there is hope among US travelers that we’ll be back to normal before too long.
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